FAQ
Frequently asked questions from providers
Answers about costs, unlocking, customer requests and your provider profile – sorted by topic.
Back to “Become a provider”WerkMatch is a Swiss platform that passes customer requests for trade and service projects on to suitable companies in the relevant region. Customers describe their project in a structured way; companies review matching requests free of charge and decide for themselves which ones they want to unlock.
You create a partner profile, choose your categories and your area of operation, and then receive matching customer requests. You review the project type, location, scope and timeframe free of charge. If a request interests you, you unlock the contact details at the price shown beforehand and get in touch.
WerkMatch is aimed at trade and service businesses in Switzerland – from sole traders to companies with several employees – in the categories offered, such as Home & Renovation, Garden & Outdoors, Cleaning, Removals & Transport, IT & Technology, Car & Vehicle, Business Services and Events & Lifestyle.
Requests cover eight categories: Home & Renovation, Garden & Outdoors, Cleaning, Removals & Transport, IT & Technology, Car & Vehicle, Business Services and Events & Lifestyle. Each category contains matching subcategories with their own trade-specific questions.
WerkMatch is available across Switzerland. You define your own area of operation by selecting one or more of the 26 cantons – so you only receive requests from the regions you have chosen.
No. WerkMatch works without a subscription and without a monthly base fee. You only pay when you deliberately choose to unlock the contact details of a customer request.
Yes. As a new company you receive the Starter benefit: during the first 30 days after your account is activated, you can unlock the contact details of matching requests free of charge – with no credit card and no automatic payment.
The Starter benefit ends automatically after 30 days – but no subscription and no trial with automatic payment begins. From then on the normal model simply applies: viewing and reviewing requests remains free of charge, only the unlock costs the price shown beforehand.
Yes. You always view the project details free of charge first and only then decide deliberately whether you want to unlock the contact details. There is no obligation to buy and no automatic allocation of requests that you would have to pay for.